Terms of service
-Terms of Service
Last Updated: August 2026
Welcome to BTH. These Terms of Service govern your use of our website and your purchase of products from BTH.
By accessing our website or placing an order, you agree to these Terms of Service.
1. Use of Our Website
You agree to use the BTH website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Provide false or misleading information.
- Attempt unauthorized access to our website or systems.
- Interfere with the operation or security of the website.
- Misuse discount codes or promotional offers.
- Place fraudulent or intentionally false orders.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, sizes, colors, prices, and other information are accurate.
Actual product colors may vary slightly because of screen settings, lighting, photography, and device displays.
BTH reserves the right to correct errors and update product information when necessary.
3. Pricing
All product prices displayed on our website are subject to change without prior notice.
The standard shipping charge is Rs. 300 across Pakistan, unless a specific promotional offer states otherwise.
BTH reserves the right to correct pricing or product information errors.
4. Orders
Placing an order does not necessarily guarantee acceptance of the order.
BTH may accept, reject, or cancel an order due to:
- Product unavailability.
- Incorrect pricing or product information.
- Incomplete customer information.
- Failed order verification.
- Suspicious or fraudulent activity.
- Customer being unreachable.
- Delivery restrictions.
5. Order Confirmation
BTH may contact customers through phone or WhatsApp to confirm order details.
If a customer cannot be reached or does not confirm the order, BTH may cancel the order.
6. Cash on Delivery
BTH offers Cash on Delivery across Pakistan, where available.
Customers must pay the applicable order amount to the courier when receiving the parcel.
By placing a COD order, you confirm that you intend to receive the parcel and make the required payment.
Repeated refusal of parcels or fraudulent orders may result in restrictions on future orders.
7. Shipping
BTH offers delivery across Pakistan through third-party courier services.
Standard Shipping Fee: Rs. 300
Delivery times are estimates and may vary depending on:
- Customer location
- Courier operations
- Weather conditions
- Public holidays
- Incorrect address information
- Unforeseen circumstances
BTH is not responsible for delays caused by third-party courier services or circumstances outside our reasonable control.
8. Returns & Exchanges
Returns and exchanges are subject to our Return and Refund Policy.
Customers should review the policy before requesting a return or exchange.
9. Intellectual Property
BTH website content may include:
- Brand name
- Logo
- Product images
- Graphics
- Text
- Designs
- Promotional materials
- Website content
This content may not be copied, reproduced, modified, distributed, or commercially used without appropriate permission.
10. Third-Party Services
BTH may use third-party services including courier companies, payment providers, hosting services, analytics services, and other technology providers.
Third-party services may have their own terms and policies.
11. Website Availability
We try to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or completely free from technical errors.
12. Changes to These Terms
BTH may update these Terms of Service at any time.
Updated terms become effective when posted on the website.
13. Contact Us
WhatsApp: +92 317 468 3018
Email: bthstore588@gmail.com