Privacy policy

-Privacy Policy

Last Updated: August 2026

Welcome to BTH. Your privacy is important to us. This Privacy Policy explains how BTH collects, uses, stores, shares, and protects your personal information when you visit our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • City
  • Postal Code
  • Order Details
  • Payment Information, where applicable

Shopping Information

We may collect information about:

  • Products viewed
  • Shopping cart items
  • Purchase history
  • Product reviews
  • Customer preferences

Device Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Operating System
  • Device Type
  • Pages Visited
  • Referral Website
  • Date and Time of Visit

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders.
  • Deliver your purchases.
  • Verify and confirm orders.
  • Contact you regarding your orders.
  • Provide customer support.
  • Process returns and exchanges.
  • Improve our website and services.
  • Detect and prevent fraudulent activity.
  • Send order and delivery updates.
  • Inform you about promotions and new products where permitted.
  • Comply with applicable legal requirements.

3. Cookies

Our website may use cookies and similar technologies to:

  • Remember your shopping cart.
  • Save customer preferences.
  • Improve website performance.
  • Analyze website traffic.
  • Understand how visitors use our website.
  • Improve your shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

4. Marketing Communications

Where permitted, we may contact customers about:

  • Special Offers
  • Discounts
  • New Arrivals
  • Seasonal Sales
  • Promotional Campaigns

You may request to stop receiving promotional communications by contacting us.

5. Payment Information

Payments may be processed through third-party payment providers available at checkout.

We do not intentionally store complete debit card or credit card details on our own servers.

We also offer Cash on Delivery across Pakistan, where available.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share necessary information with trusted service providers, including:

  • Courier and delivery companies
  • Payment providers
  • Website hosting providers
  • Technical service providers
  • Marketing service providers
  • Legal or government authorities when required by law

7. Shipping Partners

To deliver your order, we may share necessary information with courier partners, including:

  • Name
  • Phone Number
  • Delivery Address
  • Order Number
  • Order Details

This information is shared for delivery and customer service purposes.

8. Data Security

We take reasonable measures to protect your information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

9. Data Retention

We may retain customer information as reasonably necessary to:

  • Complete orders.
  • Provide customer support.
  • Maintain business records.
  • Process returns and exchanges.
  • Resolve disputes.
  • Comply with legal requirements.

10. Your Privacy Rights

Where applicable, you may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your contact details.
  • Request deletion of personal information where legally permitted.
  • Stop receiving promotional communications.

11. Third-Party Services

Our website may contain links to or use third-party services such as payment providers, courier companies, analytics services, and social media platforms.

BTH is not responsible for the privacy practices of third-party services.

12. Changes to This Privacy Policy

BTH may update this Privacy Policy from time to time.

Any changes become effective when the updated policy is posted on our website.

13. Contact Us

BTH

WhatsApp: +92 317 468 3018
Email: bthstore588@gmail.com